LGPD · Privacy · Data Protection

822bet Privacy Policy and Data Protection

822bet takes user privacy seriously. This document explains what data we collect, why we collect it, how we protect it, and what your rights are as a data subject — all in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018), written in plain language for the Brazilian bettor.

Last updated: January 2026 Brazilian Portuguese
Our Commitments

How 822bet Protects Your Privacy

Every privacy practice at 822bet exists to protect you — not to check a compliance box.

256-Bit SSL Encryption

All data transmitted between your mobile device or computer and the 822bet platform is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Nubank, Itaú, and Bradesco. No information is ever transmitted in plain text.

Bank-grade

Full LGPD Compliance

822bet operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, port, or request deletion of your data at any time — and 822bet responds to such requests within the legally required timeframes.

LGPD compliant

Data Is Never Sold

822bet does not sell, rent, or trade your personal data to third parties for any purpose. Data sharing with partners only occurs when strictly necessary to process payments via Pix, boleto, or card — always under confidentiality agreements.

Zero data selling

Minimal and Necessary Data Collection

822bet collects only the data necessary to deliver its services — registration, identity verification, payment processing, and compliance with legal obligations. We do not collect data that does not have a clear and legitimate purpose for the platform's operation.

Minimal data collection

You Control Your Data

At 822bet, you have real control over your information. You can access your registered data history, request corrections, ask for portability to another service, or request permanent deletion of your account and all associated data — just reach out to our team.

Full control

Communications Only with Your Consent

822bet sends promotional emails, bonus notifications, and betting updates only to users who opted in during registration. You can unsubscribe at any time directly through the unsubscribe link in each message.

Opt-in/opt-out
About this document

This Privacy Policy applies to all registered 822bet users as well as visitors who access the platform without an account. By using any 822bet service, you confirm that you have read and understood this document. 822bet is the data controller for its users' personal data as defined under the LGPD.

1. Data 822bet Collects

822bet collects personal data at various points during your interaction with the platform. The categories of data collected and the contexts in which this occurs are described below:

Registration and identity data:

  • Full name, CPF, date of birth, and complete address (including zip code, city, and state);
  • A valid email address and mobile number for verification;
  • Government-issued ID documents (RG, CNH, or passport) when required during the identity verification (KYC) process;
  • A selfie or photo for identity confirmation, where applicable.

Financial data:

  • Pix key used for deposits and withdrawals;
  • Credit or debit card details (partial number, card brand, and expiry date — the full CVV is never stored by 822bet);
  • History of deposits, withdrawals, and transactions carried out on the platform;
  • Account information for digital wallets such as PicPay and Mercado Pago, when used as a payment method.

Usage and behavior data:

  • Sports betting history (sport type, market, stake amount, outcome);
  • Casino game, slots, and crash game history;
  • IP address, device type (mobile, desktop, tablet), operating system, and browser used to access the platform;
  • Session data, such as access time, duration, and pages visited within 822bet.

Types of data collected:

Identity Financial Address Device Behavior Contact IP & Session

2. How and Why We Use Your Data

822bet processes users' personal data based on the following legitimate purposes, as established by the LGPD:

  • Provision of contracted services: process Sports Betting on football (Brasileirão, Libertadores, Copa do Brasil), MMA/UFC, volleyball, basketball, and other sports; process live casino sessions, slots, and crash games; manage deposits via Pix, boleto bancário, card, and digital wallets; process withdrawals in BRL to Brazilian bank accounts.
  • Identity verification and fraud prevention: confirm that each user is 18 or older; verify the authenticity of registration details; identify and prevent suspicious activity, duplicate accounts, and promotion abuse.
  • Compliance with legal and regulatory obligations: comply with requests from competent authorities; meet anti-money laundering requirements (Lei nº 9.613/1998) and obligations under Brazil's regulated sports betting market.
  • Communications and support: send betting confirmations, deposit and withdrawal receipts; communicate important account updates; provide 24/7 support in Portuguese via live chat and email.
  • Platform improvements: analyze anonymized usage patterns to improve the browsing experience, identify technical issues, and develop new features.
  • Marketing communications (with consent): send information about promotions, bonuses, and 822bet news only to users who have opted in to receive such communications.

822bet does not use your data for any purpose not described above without first obtaining your explicit consent.

3. Sharing Data with Third Parties

822bet does not sell, rent, exchange, or otherwise trade users' personal data with third parties for those third parties' own commercial purposes. Data sharing occurs exclusively in the following situations, all of which are necessary for the operation of our services:

  • Payment processors: to process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, 822bet shares the necessary financial data with partner payment institutions and gateways. These partners are contractually required to handle your data with the same level of confidentiality as 822bet.
  • Casino game providers: slots, Live Casino, and crash game providers receive only the data needed to record gaming sessions and calculate results. No full identifying information is transmitted beyond what is strictly necessary.
  • Identity verification (KYC) companies: to confirm users' identities before processing withdrawals or in cases of suspected fraud, 822bet may use partner identity verification services, which operate under the same confidentiality obligations.
  • Government and regulatory authorities: when legally required, 822bet shares data with competent Brazilian authorities — such as the Central Bank, Federal Revenue Service, or Federal Police — exclusively to fulfill legal obligations and only upon formal order or request.

822bet's guarantee: All partners who receive 822bet user data sign contractual confidentiality and data protection agreements, and are responsible for handling the information they receive in accordance with the LGPD.

4. Security of Your Data

822bet implements robust technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or accidental destruction. The main measures include:

  • 256-bit SSL/TLS encryption: all communication between your phone or computer and 822bet's servers is encrypted. This applies to login, bets, Pix deposits, and every other interaction with the platform.
  • Secure storage: data is stored on servers with strict physical and logical access controls. User passwords are stored as hashes — not even 822bet employees can access your password in plain text.
  • Two-factor authentication (2FA): 822bet offers — and strongly recommends — enabling 2FA on your account, adding an extra layer of protection at login and for sensitive operations such as withdrawals.
  • Continuous monitoring: automated anomaly detection systems monitor access and transactions in real time, identifying suspicious activity and triggering security protocols whenever necessary.
  • Role-based access control: within 822bet, employees only access the data necessary to carry out their specific job functions. Access to sensitive data is audited and logged.

Despite all these measures, no system is 100% breach-proof. In the event of a security incident affecting your data, 822bet will follow the notification procedures required by the LGPD, informing both you and the National Data Protection Authority (ANPD) within the legally mandated timeframes.

5. Use of Cookies and Similar Technologies

822bet uses cookies and similar technologies (such as pixels and local storage) to improve your browsing experience and ensure the platform works correctly. The types of cookies used are:

  • Essential cookies: required for the platform's basic operation — session authentication, bet slip management, and security settings. Without them, the platform cannot function properly. These cannot be disabled.
  • Performance cookies: collect anonymized information about how you use the platform — such as which pages you visit, which links you click, and how long you spend in each section — to identify usability improvements.
  • Functionality cookies: remember your usage preferences, such as your selected language, notification settings, and preferred odds format (decimal, fractional, or American).
  • Analytics cookies: 822bet may use traffic analytics tools to understand how users reach the platform and which paths they take — always using anonymized data.

You can manage cookie settings in your browser. Disabling non-essential cookies may affect some features of the 822bet platform, but will not block basic access. For instructions on managing cookies in the most widely used browsers in Brazil, check the privacy settings in Chrome, Firefox, or Safari on your phone or computer.

6. How Long We Keep Your Data

822bet retains users' personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. The general retention periods are:

  • Active account data: retained for as long as the account is active and for up to 5 years after closure, for audit purposes and compliance with legal obligations related to the financial and betting markets.
  • Financial transaction history: deposits and withdrawals via Pix, boleto, and card are retained for a minimum of 5 years, in accordance with Brazilian financial and tax legislation.
  • Identity verification data (KYC): identity documents and selfies are retained for the period required by anti-money laundering regulations, generally 5 to 10 years after account closure.
  • Communication and support data: customer support records are kept for 2 years after the last interaction, for quality assurance and dispute resolution purposes.
  • Marketing data (with consent): retained until you withdraw your consent, which can be done at any time via the unsubscribe link or by contacting 822bet.

Once retention periods expire, data is securely deleted or anonymized in a way that no longer allows identification of the individual.

7. Your Rights as a Data Subject (LGPD)

The General Data Protection Law (LGPD) grants you a set of rights over your personal data. 822bet is committed to fulfilling these requests within the timeframes established by law (generally up to 15 calendar days after receiving the request):

Right of Access

Request a copy of all personal data 822bet holds about you, including betting history, transactions, and registration details.

Right to Correction

Request the correction of inaccurate, incomplete, or outdated information in your 822bet profile. Simple data can be corrected directly within your account.

Right to Deletion

Request the deletion of your personal data processed on the basis of consent. Data required to fulfill legal obligations cannot be deleted before the applicable legal retention period.

Right to Portability

Request your data in a structured, machine-readable format for transfer to another service, in accordance with ANPD regulations.

Right to Object

Object to the processing of your data for marketing purposes or other activities based on legitimate interest that you do not agree with.

Right to Information

Know which public and private entities 822bet has shared your data with, and the reasons behind each instance of sharing.

To exercise any of these rights, submit a request to contato@822bet.best with the subject line "LGPD Rights" and clearly describe your request. 822bet will respond within 15 business days of receipt. For more complex cases, the deadline may be extended, and you will be notified accordingly.

8. Protection of Minors

822bet is a platform exclusively for users aged 18 and over. Collecting personal data from minors is strictly prohibited and violates these terms. If you are under 18, you must not create an account or use any 822bet service.

If 822bet identifies, during the identity verification process or by any other means, that a user is a minor, the account will be immediately suspended, the data will be deleted in accordance with the LGPD, and any remaining balance will be returned to the identified legal guardian.

If you are a parent or guardian and believe a minor has misused the 822bet platform, please contact us immediately at contato@822bet.best. 822bet will act promptly to terminate access and assist with the chargeback process.

+18 only: 822bet enforces age verification controls at multiple points during the registration process and before releasing withdrawals. Protecting minors is a non-negotiable priority for the platform.

9. Changes to This Privacy Policy

822bet may update this Privacy Policy periodically to reflect changes in Brazilian legislation (including updated interpretations of the LGPD by the ANPD), security practices, or platform features.

Any significant changes will be communicated at least 7 (seven) calendar days in advance via email to your registered address and through a prominent notice on the 822bet platform. The updated version of this policy will always be available on this page, with the date of the last update shown at the top of the document.

Continued use of 822bet after the effective date of any updated terms will constitute tacit acceptance of the changes. If you do not agree with the changes, you may request account closure before the new conditions take effect, at no cost.

10. How to Contact 822bet about Privacy

For any questions, requests, or complaints related to this Privacy Policy or to how 822bet handles your personal data, you can reach us through the following channels:

  • Data Protection Officer (DPO) email: contato@822bet.best — use the subject line "Privacy" or "LGPD Rights" for faster handling.
  • Live chat: available 24 hours a day, 7 days a week, directly on the 822bet platform in Brazilian Portuguese.

If you contact us regarding an LGPD right (access, correction, deletion, portability, objection, or information), 822bet will respond formally within 15 calendar days. For cases requiring more detailed review, the deadline may be extended with prior notice.

You also have the right to file a complaint directly with the National Data Protection Authority (ANPD) if you believe 822bet is not handling your data in accordance with the LGPD. The ANPD's contact information is available on the official Brazilian government website.

Why Privacy at 822bet Is Different

There is a real difference between a company that has a privacy policy because the law requires it and one that has genuinely built its relationship with users around respect for personal data. 822bet falls into the second category — and that is no coincidence.

When you bet on football in the Brasileirão, watch a UFC fight, or play live roulette on 822bet, you share information with the platform that touches your financial life and behavioral profile. Your CPF, your betting history, the Pix key you use to deposit and withdraw — all of this is sensitive data that deserves to be handled with care. 822bet was built with that awareness from day one.

LGPD compliance is not just a legal requirement for 822bet — it reflects the platform's core values. Brazil's General Data Protection Law represents a meaningful step forward in protecting Brazilians' digital rights, and 822bet fully supports that progress. The platform's Data Protection Officer (DPO) is directly reachable at contato@822bet.best, so you never have to navigate complex systems just to speak with someone responsible for your information.

One area that deserves particular attention is financial data. In Brazil, Pix has become the preferred payment method for its convenience and instant processing — and 822bet was one of the first platforms to adopt Pix as a primary payment option, precisely because it understands the reality of the Brazilian bettor. Processing transactions via Pix, boleto bancário, credit and debit cards, PicPay, and Mercado Pago involves sharing information with partner financial institutions. That sharing is limited to the minimum required to process each transaction — 822bet does not store complete banking details and does not pass on more information than each operation requires.

The platform's technical security is another cornerstone of this relationship. The 256-bit SSL encryption protecting every 822bet transaction is the same standard used by Nubank, Itaú, and Bradesco. Your passwords are never stored in readable form — only as cryptographic hashes that cannot be reversed to plain text, not even by 822bet's own staff. Two-factor authentication, available in the account security section, adds an extra layer of protection that is especially important for an account involving financial transactions.

Transparency also means being clear about what 822bet does not do. It does not sell user data to brokers, advertisers, or any company not directly involved in delivering the platform's services. It does not use behavioral profiles to sell external advertising. It does not share your Pix key or banking details with any third party other than payment processors bound by active confidentiality agreements. That is 822bet's commitment — and it is built into the business model, not a marketing line.

Finally, the right to erasure. If you decide to close your 822bet account, you may request the deletion of any personal data that does not need to be retained for legal reasons. Financial transaction data and identity verification records must be kept for the periods defined by Brazilian anti-money laundering legislation and Central Bank regulations — this is not 822bet's decision, it is a legal requirement. But everything that can be deleted will be deleted upon your request, within the timeframes set out by the LGPD. 822bet handles your data with the respect you deserve as a Brazilian bettor who has chosen to trust the platform.

Licensed
SSL 256-bit
LGPD Compliance
Official Pix
24/7 Support
Responsible Gambling
Your Data, Protected

Bet at 822bet with the Confidence of a Platform That Takes Privacy Seriously

Free registration, data protected by 256-bit SSL, LGPD compliance, and Pix withdrawals in as little as 15 minutes. All under the terms you just read.

Português